Shipping & Returns

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.


We can ship to any location within the continental US.When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

We'll do our best to ship orders received before 11 am CT on the same day. Orders received later in the day will be shipped the next business day.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

Warranty Information

Heartland Fiberglass Supply takes great pride in the quality products that it sells. The company maintains high standards for the materials & workmanship that it invests in its products. Accordingly, Heartland Fiberglass Supply warrants its products as follows:

Heartland Fiberglass Supply warrants its products to be free of defects in materials & workmanship. Should any products or parts sold by Heartland Fiberglass Supply become defective within one year from the date of original purchase, the parts will be replaced or repaired if the defect is proven to be the responsibility of Heartland Fiberglass Supply. Warranty begins on the date of purchase from Heartland Fiberglass Supply.

This warranty extends to the party making the original purchase of products from Heartland Fiberglass Supply and is not enforceable by any other party. The foregoing warranty does not apply to components manufactured by others; for such products, the warranty established by the respective manufacturer, if any, will apply.

Heartland Fiberglass Supply will not be liable for the cost of cartage, removal and/or reinstallation labor or any other such costs incurred in obtaining warranty replacement products.

This warranty does not cover failure in service due to improper installation, improper operation, improper environment, negligence, accidents, fire, wreckage, freezing, improper repackaging or damage incurred in shipping. Heartland Fiberglass Supply shall not be liable for any injury, loss, or damage, direct or consequential, arising out of the use of its products.

This warranty gives you specific legal rights. You may also have other rights which vary from state to state.

For communication related to replacement products or other warranty issues, please contact: